About Us Know all that you want to know about us here!
About Us
If what you are looking for is unlimited fun at the casinos, then Jackpot Mobile Casino is the perfect pit stop!
Zeroing on this casino is made simple by the fact that it ensures fair gaming, while protecting your personal and banking details. Understanding your need for privacy, we employ the latest SSL technology to safeguard your information.
We’re proud of our unique and increasing game collection, which has high quality graphic, animation and excellent gameplay. Not only providing seamless interface, it is the exceptional jackpots which will lure you to play them on the iOS, Android compatible mobile phones and tablets.
Banking Learn here how you can handle your money!
Bank
We bring you a very safe environment to deposit and withdraw your money at Jackpot Mobile Casino. We ensure that all financial information that we process is encrypted, and is sent via a secure connection and stored on our secure servers.
You can see below a summary of the deposit and withdrawal options we currently offer and the minimum and maximum transaction amounts and processing times here.
3D Secure or Three Domain Secure is an authentication standard for online payment. With this, the person who is about to pay online gets a personalized password registered against their card for online payment process. Every individual has to register their card through which they are willing to do the transaction. In this case it is about depositing in the user’s Jackpot Mobile Casino account, through a process of authentication. This process is done once per card. The password issued is used to ensure that an authentic transaction is being made online.
To sign up, the user will have to enter details of the card. Once the details are filled, they are authenticated by the respective bank’s server. After the initial registration, there will be no need to enter the details again by the cardholder to make a deposit from the same card.
If the player uses any of the following cards, they will have to go through the 3D Secure to make deposits at Jackpot Mobile Casino. The cards that come under this authentication standard are – Visa, Visa Debit, Visa Electron, MasterCard, Maestro, and Solo. On the very first deposit, the player will be taken to the bank’s secure website. This web page is the place to enter the secure password, and after successfully doing so, the user will be guided back to the confirmation page of their respective bank.
The main advantage of using this way of payments is that the merchant does not have the details saved. In any way, Jackpot Mobile Casino will not be able to store the card details. The card information is confidential between the bank and the user itself. This gives a sense of satisfaction to anyone who is insecure about making online payments using their debit or credit cards.
Since most banks now use this secure gateway to authenticate payments, there are very minute chances of transaction failures. It is easy to sign up for this authentication standard. Once the sign up is done, every following transaction becomes simple and secure. Within just a few clicks the deposits to Jackpot Mobile Casino are made. Read on how does 3D secure work?
faq Here we answer all your questions!
FAQ
This section gives you answers for any question you may have related to Jackpot Mobile Casino. We have included the most frequently asked questions and we request you to read through the page fully and if we have still missed out on any of your questions, please feel free to talk to our friendly support team. We will be only too glad to help you with any of your queries.
How do I Register?
Registering an account is very easy. If you have reached us on a mobile or tablet then simply click on any PLAY now button and simply follow the on screen prompts to swiftly register and open an account with us. If you are viewing us on any device other than a mobile device then you will have to enter your phone number and/or email address and we will send you a free link to join our casino!
Will your games work on my phone?
All our games are designed to work seamlessly on almost all popular mobile and tablet devices, including iPhone, iPad and Android. If you still find any issues to play our games with your phone or tablet then please contact us so that our support team can quickly help you play our game on your device and advice you on the compatibility.
Are my personal details safe?
Yes! We want you be peaceful and have fun playing at our casino and we strive hard to give you this environment at Jackpot Mobile Casino. It is strictly made sure that all your personal details and financial information is always first and foremost encrypted before it is sent via a secure connection and ultimately stored on our secure servers.
What deposit methods do you offer?
You can make the deposits via Visa and Mastercard but we will be soon enabling a set of many other banking options to give you more ways to handle your money.
How can I withdraw my winnings?
To withdraw your winnings all you have to simply do is click on the ‘Menu’ button in the casino lobby and select ‘Withdraw’ to initiate the process. Within no time, you will have your moolah making its way to you. (Please note that the minimum withdrawal amount is £10). Simply have a glance at our Banking section to learn more on how to handle your money.
How do I know if you games are fair?
Feel confident and play with us safely as we bring you a fair and safe environment to play. Jackpot Mobile Casino is here to ensure, every one of our games uses a Random Number Generator (RNG) which is independently tested and certified for fairness by NMI, a leading independent testing company.
We are also fully licensed by the Government of Gibraltar and regulated by the Gibraltar Regulatory Authority. Gibraltar is a British Overseas Territory, and certified as a gaming jurisdiction by the UK Gambling Commission.
How can I contact customer support?
We are always here to help you and support you and our customer support team will always assist you with a smile. You can either call us on 020 3478 1906 or email us at customersupport@thegracemedia.com.
Our customer support team is always ready and full ear to hear from you and will swiftly resolve any issue you may have and provide you full assistance. Get in touch with us or phone us, or email us and we promise to help you!
CONTACT US Find all the details to reach out to us!
CONTACT US
Email: customersupport@thegracemedia.com
You can also check out our detailed frequently asked questions page just in case we have already addressed your question there.
